Shipping policy

Wild Ivy Baby & Kids Shipping Policy

Updated November 2025

We ship fast, safe, and eco-friendly from Minnesota to your doorstep. All orders are packed in lightweight, recyclable poly mailers with love.

Processing Time

  • Orders placed before 12 PM CT (Mon–Fri) ship same day.

  • Orders after 12 PM or weekends ship next business day.

  • Custom or pre-order items: 5–7 business days (noted on product page).

Shipping Methods & Rates

Order Total

Contiguous US

Alaska / Hawaii

International

$0–$74.99

$5.99 flat (USPS First Class)

$12.99 (USPS Priority)

Calculated at checkout

$75+

FREE (USPS Priority, 2–5 days)

$9.99

Calculated at checkout

Tracking included on every order.

Delivery Times

  • USPS First Class: 3–7 business days

  • USPS Priority: 2–5 business days

  • AK/HI: 5–10 business days

  • International: 7–21 business days (customs may add time)

We’re not responsible for carrier delays, but we’ll help track!

Order Changes & Cancellations

  • Need to update address or cancel? Email wildivybabyandkids@gmail.com within 1 hour of purchase.

  • Once shipped, changes aren’t possible — see Return Policy.

Lost or Damaged Packages

  • Lost? File a claim with USPS using your tracking # — we’ll reship or refund once confirmed.

  • Damaged? Send photos within 48 hours of delivery for a free replacement or refund.

International Orders

  • You’re responsible for customs fees, duties, and taxes.

  • We ship DDU (Delivered Duty Unpaid) — no surprises from us, but check your local rules.

Questions? We’re parents too — email wildivybabyandkids@gmail.com or DM us on Instagram.

Shipping rates subject to change. Free shipping threshold excludes AK/HI.